Hot tub · Swim spa · Inflatable spa parts
Hot tub parts,
matched to your exact model.
Send us your spa's model and serial number, or the part number off the old part. A real hot tub tech identifies the exact replacement, and we email you a quote, typically within 1 business day. Approve it, pay by secure link, and it ships to your door.
- Matched by real hot tub techs
- Quotes typically within 1 business day
- Fit and price confirmed before you pay
- No account or cart needed
Matched by real hot tub techs
A hot tub tech checks your model, labels and photos against the right part for your spa before we quote, so you avoid wrong orders and return hassles.
Acrylic, swim spa and inflatable
One place for heaters, pumps, control packs, topsides, filters, covers and lifters across most major spa brands.
Price and fit confirmed first
A tech confirms the part fits your spa, and you see the price before you pay. Nothing is ordered until you approve the quote.
Help after it arrives
Shipping and tracking updates by email, a check-in after delivery, and if a part we sold you doesn't fix the problem, your follow-up video call is half price.
How ordering a part works
Five simple steps. No guessing from part photos, no wrong orders.
- 1
Send your model and part info
Use the form below. A clear photo of the spa's model label, plus the sticker on the old part (pump, heater, control pack or filter), is the best thing you can send.
- 2
A tech identifies the exact part
We match it to your spa, control system, voltage and plumbing size, so you don't end up with a part that almost fits.
- 3
Quote, typically within 1 business day
Your quote typically arrives by email within 1 business day (24 hours), with the price, availability and shipping options. A tech confirms fit with you, and nothing is ordered until you approve.
- 4
Pay by secure link
Approve the quote and pay through a secure Square payment link. Your card details never touch our site.
- 5
It ships to you
We offer multiple shipping options depending on availability (in stock, back order or special order). Your quote shows the options and timing. We email you tracking when it ships and check in after it arrives.
Where to find your model, serial and part numbers
This is the most useful thing you can send us. One clear photo of the label (or the sticker on the old part) is perfect.
Acrylic hot tub or swim spa
- The spa's model and serial label is usually inside the equipment bay, on the cabinet frame or the control pack, or on the skirt. Your owner's manual or receipt also lists the model.
- Pumps, heaters and control packs each have their own label with a part number, voltage and horsepower or wattage. Photograph those too.
- Turn the spa off at its GFCI or breaker before you open the equipment bay to look.
- Topside panels often have a part number on the back. If it's still mounted, a photo of the front is fine.
Inflatable or soft-sided spa
- Look on the pump / heater unit itself (often underneath or on the back) and on the liner near the valve.
- The box and your owner's manual list the model, and the filter cartridge has its own size or type marking.
- Unplug the pump unit before you lift or turn it to read the label.
Heating
Heater parts
The parts behind most "not heating" and flow-code problems. See the full heater parts guide.
Heater assemblies & elements
Complete heater assemblies (manifolds) and replacement elements, matched to your control system, wattage and voltage.
Common sign: Spa runs but won't heat after flow, filter and settings are checked, or trips the GFCI when heating.
Pressure & flow switches
The switch that proves water is flowing before the heater is allowed on. Matched to your heater and control.
Common sign: Flow codes (FLO, HFL, LF) with a clean filter and good water level.
Temperature & high-limit sensors
Temperature and high-limit sensors and probes for Balboa, Gecko and other controls.
Common sign: Sensor or overheat messages, or a topside that disagrees with a thermometer.
Heater unions, gaskets & o-rings
Heater unions, tailpieces, gaskets and o-rings sized for your heater and plumbing.
Common sign: Drips or leaks at the heater connections.
Circulation & jets
Pumps and blowers
Weak jets, a pump that hums, or one that leaks. See the full pumps and blowers guide.
Jet pumps
One- and two-speed jet pumps, matched by horsepower, voltage, frame and plumbing size from the pump label.
Common sign: Pump hums but won't spin, runs on one speed only, or is noisy.
Circulation pumps
Small, quiet circulation pumps for spas with 24-hour circulation or a dedicated heater pump.
Common sign: Flow codes on a circ-pump spa, or a circ pump that's silent or loud.
Pump wet ends, seals & impellers
Wet ends, shaft seals, impellers and gaskets for the pump you have.
Common sign: Water dripping under the pump, or weak flow from a motor that runs fine.
Air blowers
Spa air blowers and check valves, matched to your control and voltage.
Common sign: Blower won't run, or water has backed up into it.
Controls
Control packs and topsides
The brains of the spa, and the panel you press. See the full control packs and topsides guide.
Control packs (spa packs)
Complete control systems from Balboa, Gecko and others, matched to your spa's equipment, voltage and configuration.
Common sign: A tech has confirmed the control is at fault (stuck relays, memory or configuration errors, burnt board).
Circuit boards
Replacement main boards for many control systems, when the rest of the pack is sound.
Common sign: Dead pack with power present, or repeated errors a tech traces to the board.
Topside control panels
Topside panels matched to your control system's connector and features.
Common sign: Blank, flickering or unresponsive panel, or water inside the display.
Topside overlays
Replacement overlays (the printed membrane over the buttons) for many panels.
Common sign: Cracked, faded or peeling overlay, or buttons you can't read.
Wi-Fi & app modules
Wi-Fi and app modules for spas whose control supports them.
Common sign: Want app control, or the existing module won't connect.
Water care
Filters and water care
Most common part we're asked for. Exact size matters. See the full filters and water care guide.
Filter cartridges
Replacement cartridges matched by length, diameter, core and end caps (or the number on your old cartridge).
Common sign: Cloudy water, flow codes, or a cartridge that won't come clean.
Inflatable spa filter cartridges
Cartridges for inflatable spas such as Lay-Z-Spa and Intex, matched to your pump unit.
Common sign: Flow errors (E02, E90) that clear with the cartridge removed.
Request this part → Guide: Inflatable spa codes (Lay-Z-Spa, Intex)
Filter housings, lids & baskets
Skimmer and filter housings, lids, baskets and standpipes for many spa models.
Common sign: Cracked lid or basket, or a standpipe that won't seal.
Ozonators & UV
Ozone generators, injectors and UV units matched to your spa and control.
Common sign: No bubbles at the ozone jet, or a reminder to change the UV.
On top
Covers and lifters
Keeps the heat in and the kids out. See the full covers and lifters guide.
Hot tub covers
Replacement covers made to your spa's shape, size, corner radius and skirt length.
Common sign: Waterlogged, sagging or torn cover, or broken straps.
Cover lifters
Cover lifters matched to your spa's size, cabinet and the space around it.
Common sign: Cover is too heavy to remove safely, or the old lifter is broken.
Cover straps, clips & locks
Replacement straps, clips and locking buckles.
Common sign: Broken or missing clips, or a cover you can't secure.
Don't see your part? Choose "Other / not sure" in the form and describe it in the notes.
Brands we source and help find parts for
- Balboa
- Gecko
- Hydro-Quip
- Waterway
- Jacuzzi
- Sundance Spas
- Hot Spring
- Caldera
- Master Spas
- Cal Spas
- Bullfrog
- Marquis
- Arctic Spas
- ThermoSpas
- Dimension One
- Hydropool
- Lay-Z-Spa
- Intex
- Pleatco
- Unicel
- Filbur
- CoverMate
- Cover Valet
Brand names are trademarks of their owners. We're an independent parts and support service, not affiliated with, endorsed by or an authorized dealer for any manufacturer. These are brands we source and help find parts for. Availability depends on the part and model, and your quote confirms it.
Hot tub parts questions
How do I know which hot tub part I need?
Send us your spa's brand, model and serial number, plus a photo of the label on the old part, and describe what it's doing (including any code on the topside). A hot tub tech matches the part to your exact spa before we quote. If you're not sure what's wrong, a short video call lets a tech look at it with you first.
Do you sell parts for inflatable spas?
Yes. We source filter cartridges and other parts for inflatable and soft-sided spas, as well as heaters, pumps, control packs, topsides, filters, covers and lifters for acrylic hot tubs and swim spas.
Do you sell OEM or aftermarket parts?
We find the correct OEM or compatible part for your spa, and your quote tells you which one it is. Prefer the original manufacturer's (OEM) part only? Just say so in the notes and we'll quote OEM.
How fast will I get a quote?
Quotes typically arrive by email within 1 business day (24 hours). Parts with complicated lookups can take a little longer, and we'll let you know if yours does.
How much does a hot tub part cost, and how do I pay?
It depends on the part and the spa, so every request gets its own quote by email with price and availability. Nothing is ordered until you approve the quote. Then we email you a secure Square payment link; your card details go to Square and never touch our site.
What about shipping, returns and warranty on parts?
Shipping: we offer multiple shipping options depending on the part's availability (in stock, back order or special order), and your quote shows the options and timing. We email you tracking once it ships. Returns: the best return is the one you never need, which is why a hot tub tech confirms the part fits your spa before you pay. If something still isn't right, contact us before sending anything back and we'll work with you; returns are reviewed case by case. Electrical parts (control packs, boards, heaters) and special-order items can't be returned once ordered. Parts carry the manufacturer's warranty only.
Can I install the part myself?
Filters, covers, lifters, overlays and some topside panels are simple. Anything wired at high voltage, like heaters, pumps and control packs, should be installed by a qualified spa technician or licensed electrician, with the spa switched off at its GFCI or breaker. We'll tell you which kind your part is, and help you find a local pro if you need one.
What if the part doesn't fix the problem?
We check in after your part arrives. If a part we sold you doesn't fix the problem, your follow-up video call is half price, so a tech can work out what's next.
Do I need a video call to order a part?
No. If you know what you need, just send the request form. If you're not sure which part it is, a video call with a hot tub tech (starting at $49; you choose the call type when you book) lets a tech identify it before you buy.
Troubleshoot before you buy
Free guides from our techs. Safe checks first, so you only buy the part you need.
Hot tub not heating
Jets run but the water stays cold. Usually it's flow, not the heater.
Read the guideGFCI keeps tripping
The spa shuts off and the GFCI won't stay on. Treat it as a safety signal.
Read the guideWeak jets or pump not working
Weak, surging or no jets: water level, filters and air first.
Read the guideBalboa error codes
HFL, LF, dr, OHH, OHS, sensor and GFCI messages, from Balboa's own guides.
Read the guideGecko error codes
FLO, HL, OH, Prr, AOH and UPL, from Gecko's troubleshooting guide.
Read the guideInflatable spa codes (Lay-Z-Spa, Intex)
E02, E03, E04, E05 on Lay-Z-Spa, E90 on Intex: what they mean.
Read the guideAll troubleshooting guides · Help by city · Find a local pro