Solo Tech
$298/mo / 1 tech
- 5 calls / month included
- Up to 30 min per call
- Extra calls $39 each
For techs & service companies
A senior hot tub tech in your pocket, on every job.
Stuck on a no-heat call or an unfamiliar control? Open a one-way video call from the job site, point your camera at the problem, and an experienced hot tub tech talks you through it, so you finish the job on the first visit.
We help with: Diagnostics · Control packs & topsides · Electrical & wiring · Flow, pumps & plumbing · Manufacturer-specific issues · Install & startup checks
Already a member? Request a call
How Pro Support works
- 1 Join a membership below, then request a call from the job site
- 2 Point your phone camera at the equipment. Our tech joins by voice.
- 3 Get the diagnosis, readings to take, and the part numbers you need
Pro Support is available Mon–Sat 8am–8pm ET. Shop members also get after-hours support Mon–Sat 8pm–10pm ET and Sun 9am–5pm ET. We connect you with the next available tech, but we can't guarantee a connect time.
Pro Support memberships
Every member call is one-way video, up to 30 minutes. Extra calls beyond your plan are $39 each. You're paying for expert time; results depend on the equipment.
Crew
$598/mo / up to 3 techs
- 15 calls / month, shared by up to 3 techs
- Up to 30 min per call
- Extra calls $39 each
- Call history for your team
Shop
$998/mo / any number of techs
- 40 calls / month, any number of techs
- Up to 30 min per call
- Extra calls $39 each
- Priority queue
- After-hours support
Monthly subscription through Square. Renews monthly; cancel anytime. See Membership Terms.
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