Sparks or burning smell? Power off at the breaker if safe, stay out of the water & call 911 for fire.

About

Real hot tub techs. Real answers.

Talk to a real hot tub tech — by video, today.

Our story

Hot Tub Helpline is from the team behind Fireplace Helpline, based on Long Island, New York. We noticed that a lot of hot tub problems, from flow codes to tripped GFCIs, can be diagnosed with a quick video call and the right guidance, and sometimes fixed the same day. Hot Tub Helpline brings that help to hot tub owners anywhere in the country.

Who you'll talk to

Every video call is with an experienced hot tub technician. Our team has in the field.

What we do

  • Paid video troubleshooting calls for hot tubs
  • Free matching with vetted local contractors
  • Replacement parts, sourced to your model

Safety comes first

We'll never walk you through a repair that should be done by a licensed technician. If something looks unsafe, we'll stop and help you get a qualified pro on site.

Talk to a tech