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Sparks or burning smell? Power off at the breaker if safe, stay out of the water & call 911 for fire.

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Hours: Mon–Fri 8:30am–5pm, Sat 8am–4pm ET; Priority Fix Mon–Sat 8am–8pm ET; closed Sundays

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Part of the Helpline family: expert help for fireplaces, hot tubs & pools. Sister sites: Fireplace Helpline · Pool Helpline

Video guidance is for informational purposes and is not a substitute for an on-site inspection by a qualified technician. Electricity and water are dangerous together: switch the hot tub off at its GFCI or breaker before opening the equipment bay, and leave wiring to a licensed electrician. In an emergency, call 911.

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