Sparks or burning smell? Power off at the breaker if safe, stay out of the water & call 911 for fire.

Brands & error codes

Hydro-Quip hot tub error codes

Hydro-Quip controls (the CS/ES 6200, 6230 and 9700 series and their relatives) don't spell out much on the display. Most problems show up as three flashing dots under the temperature. Here's what Hydro-Quip's own documents say they mean.

Last updated · Reviewed by the Hot Tub Helpline tech team

Three flashing dots: what Hydro-Quip says

Three flashing dots below the time or temperature mean the control has detected a system error, and the heater won't run while it's showing. Hydro-Quip's 9700 troubleshooting guide lists three possible causes:

What you seeWhat it means
3 flashing dots with the pump runningThe pump has started but the pressure (flow) switch hasn't closed. The usual reasons are low water, a dirty filter, a closed valve, an airlock after a refill or debris in the plumbing. If all of those check out, the switch itself may need adjusting.
3 flashing dots with the pump offThe pressure or flow switch reads as closed even though no pump is running. That's a switch or adjustment problem for a technician.
3 flashing dots plus the High-Limit Tripped lightAn overheat was detected. Hydro-Quip says it isn't safe to get in the spa until this is corrected.

The CS6200 / CS6230 error table in a spa maker's manual describes the same pattern. It adds that if the dots show with the temperature reading 115°F or higher, an over-temperature has happened and service is needed.

Overheat and temperature sensor errors

ConditionWhat Hydro-Quip's guide says
Water over 112°F at the temperature sensorThe heater shuts off and the pumps, blower and other outputs are disabled until the water drops below 110°F.
Over 119°F at the high-limit sensor (on the heater)The heater shuts off; the pumps and blower keep running. Power has to be switched off and back on to reset this error.
Display stuck at 32°F or 122°FThe temperature sensor has failed (the CS6200 / CS6230 table says a constant 32°F or 125°F). That's a sensor job for a tech.

Don't keep resetting an overheat. Stay out of the water, take the cover off to let it cool, and if it trips again, get it looked at. Hydro-Quip's guide points to a blocked filter, a closed valve, a sensor out of place, the circuit board or long filter cycles in hot weather, and sorting out which one is technician work.

Spa running every couple of hours in cold weather?

That's normally Smart Winter Mode, not a fault. Hydro-Quip's guide says that when the onboard sensor reads below 59°F, the system runs any pump that hasn't run in the last 2 hours for about a minute to keep the plumbing from freezing, and it does this for 24 hours. The filter-cycle icon flashes while it's happening. In Hydro-Quip's words, the spa may seem to have "a mind of its own" in cold weather, and that's a safety feature.

More on cold-weather care in how to winterize a hot tub.

What you can safely check

Electricity and water first. Before you open the equipment bay or touch anything inside it, switch the spa off at its GFCI / breaker. Never work in the equipment bay with the power on. Wiring, breakers and GFCI replacement are jobs for a licensed electrician.
  • Water level: make sure it's filled to the level your spa maker recommends.
  • Filter: with the power off, take the filter out, then run the spa without it for a short test. Hydro-Quip says that if the dots go away, the filter needs a proper cleaning, even if it doesn't look dirty, because oils and lotions clog it. Put it back once you're done.
  • Valves: check that the shutoff valves are fully open.
  • Just refilled? Air may be trapped in the pump. See clearing an airlock after a refill.

Stop there. Adjusting the pressure switch, jumpering it, testing sensors, changing fuses or working on the circuit board means opening the control box, and that's a job for a qualified spa tech. On a quick video call, a tech can look at the lights on the control box faceplate with you (Hydro-Quip calls them VDS indicators) and tell you whether it's the filter, the pressure switch, a sensor or the board before you buy anything.

Common questions

What do three flashing dots mean on a Hydro-Quip hot tub?

Three flashing dots mean the control has detected an error and the heater won't run. With the pump on, it usually means the pressure switch hasn't closed because of low water, a dirty filter, a closed valve or an airlock. With the pump off, the switch reads closed when it shouldn't. If the High-Limit Tripped light is also on, it's an overheat, so stay out of the water.

How do I reset a Hydro-Quip hot tub after an overheat?

Hydro-Quip's guide says power has to be turned off and back on to reset a high-limit error. Let the water cool first, with the cover off. If it trips again, don't keep resetting it. Have the flow, the sensors and the control checked.

Why does my Hydro-Quip spa turn on by itself in winter?

That's Smart Winter Mode. When the onboard sensor reads below 59°F, the system runs any pump that hasn't run in 2 hours for about a minute to keep the plumbing from freezing. It's a safety feature, not a fault.

My Hydro-Quip spa shows 32°F all the time. What's wrong?

A steady 32°F (or 122°F to 125°F) reading that doesn't match the real water temperature points to a failed temperature sensor, according to Hydro-Quip's documents. That's a sensor replacement for a technician.

Related guides

← All troubleshooting guides · Help by city